AI Support

AI support that knows your product.

An AI support agent that answers routine product and billing questions from your own docs and data, and hands everything else to a person with the context attached.

20 minutes. Walk away with your first quick win.

AI customer support for SaaS, in the tools you use.

01

An agent in your help desk

Set up inside the help desk you already use, such as Intercom or Zendesk, so tickets stay in one place.

02

Answers from your sources

Grounded in your docs, changelog and account data, so answers match your product, not the internet.

03

Clean handoffs

Anything uncertain, sensitive or angry goes to a person, with a summary of what the customer already tried.

04

Onboarding help

In-app help that walks new customers through setup, so fewer of them stall and churn in the first weeks.

Resolution rate, not deflection.

✓How many conversations the AI fully resolves, checked against customer ratings and reopened tickets.
✓A test set of real questions the agent must answer correctly before each change goes live.
✓Weekly review of the conversations it got wrong, which become new test cases.

Before you ask.

Will customers know they're talking to AI?

They should, and we set it up that way. Customers accept AI support that is fast and correct, and can reach a person.

What happens with questions the AI can't answer?

It hands them to your team with the conversation and context attached, instead of guessing.

Which help desks do you work with?

Most teams use Intercom or Zendesk, and we work with others. We set up inside the tool you already use.

Get your free AI audit.

Twenty minutes, and we are honest about where AI helps your business and where it doesn't. If there's nothing worth building yet, we'll tell you.

Book your free AI audit